Exceptional home care services in Dorset and Somerset

Affordable, reliable, and flexible — that’s our home care promise! Our team is experienced in delivering care with patience, kindness, and dedication. Personalised care that truly makes a difference!

ABOUT US

Destiny Healthcare is proud to provide exceptional home care services meticulously crafted by industry experts to meet the diverse needs of our clients. Our services are designed with a deep sense of compassion, ensuring absolute confidentiality and an unwavering commitment to attention to detail—qualities we recognise as vital to those we serve. Our approach to care is centered around treating each service user as unique, tailoring their care experience to their specific needs and circumstances, and always maintaining the highest levels of respect and dignity.

Our dedicated services cater to adults aged 18 and older, with a particular focus on those living with frailty, dementia, mental health challenges, sensory impairments, and physical disabilities. We understand the complexities and nuances of these conditions and are dedicated to providing care that meets and exceeds the expectations of our service users and their families.

Our reputation for excellence in care has made Destiny Healthcare a top choice for referrals, often recommended by the Dorset Council, NHS Dorset and the local community. We take pride in being recognised for our outstanding care and the personalised, respectful experience we offer every individual under our care.

Destiny Healthcare, established in 2013 and headquartered in Dorchester, is a private limited company committed to delivering quality care within the comfort of our clients' homes.

Catering to private and socially funded care markets, we operate across Dorset and Somerset, providing essential support to individuals and families in need.

Our foremost priority is the safety and wellbeing of our service users, ensuring protection from abuse and neglect. We collaborate closely with safeguarding organisations to address any concerns promptly.

Our dedication extends to offering accessible, safe, and effective care services, particularly mindful of the local community's needs, including those with protected characteristics.

We strongly believe in a discrimination-free workplace, creating an environment where our staff can excel and provide outstanding care services.

Our commitment is not just to our service users but also to fostering an inclusive, supportive work culture that enables our team to deliver excellence in every aspect of their work.

We are dedicated to delivering safe, high-quality, person-centred care, bolstered by a well-defined governance framework that aligns with Destiny Healthcare's legal obligations, adheres to industry best practices, and actively involves and responds to our valued staff, service users, and stakeholders.

We prioritise ensuring that service users receive consistent, enduring care from the same carers whenever feasible, fostering enduring and dependable relationships between carers and those they support.

Our care team members undergo rigorous enhanced DBS checks and receive extensive training to guarantee a compassionate, reliable, and friendly service.

At Destiny Healthcare, our mission is to excel in providing domiciliary care services specifically designed for the unique needs of older people and individuals facing sensory impairment, physical disabilities, and mental health challenges.

Central to our mission is a steadfast dedication to outstanding care and service delivery, striving for recognition as a committed provider that emphasises tailored solutions for each individual's specific needs.

Our primary focus is on our cherished service users, dedicating ourselves to personal care and support that achieves positive results and fosters their journey toward greater independence.

OUR SERVICES

At Destiny Healthcare, we understand the importance of dignity and privacy for our service users. Our team is expertly trained to provide personal care with the utmost respect for individual rights. Regular training updates ensure that our staff’s skills align with current regulatory standards, maintaining the highest quality of care.

We are mindful of the needs of service users who may not have the mental capacity to consent to personal hygiene support. In such cases, our actions are governed by the Mental Capacity Act 2005, ensuring that decisions are made with the service user’s best interests in mind.

Safety in personal hygiene routines is a top priority, meticulously detailed in each service user’s personalised care plan. In addition to these fundamental services, we provide a broad spectrum of support, including shopping, housekeeping, social activities, and companionship. We are dedicated to dementia care and offer respite care for families needing a break.

Regular welfare calls are a staple of our service, ensuring ongoing communication and the wellbeing of our service users.

At Destiny Healthcare, we recognise that each individual’s needs may vary and are dedicated to offering a tailored approach. We invite you to discuss your specific requirements with us, so we can provide the exceptional, dedicated care you and your loved ones deserve. 

MEET OUR DEDICATED TEAM

At Destiny Healthcare, we pride ourselves on having a compassionate and skilled team dedicated to providing the highest standard of home-based care. Our team comprises professionals in various roles, each contributing uniquely to the quality of care we deliver.

  • Registered Manager (with Registered Nurse Background): Leading with clinical expertise and managerial acumen, our Registered Manager ensures that all services meet and exceed the Care Quality Commission standards. They bring a blend of nursing knowledge and leadership skills to oversee our care delivery.

  • Operations Manager: The linchpin of our daily operations, the Operations Manager is responsible for our services’ strategic planning and management. They ensure the smooth running of the agency, focusing on efficiency, quality, and compliance.

  • Quality Manager: Our Quality Manager is dedicated to upholding and enhancing our care standards. Through continuous monitoring, evaluation, and training, they ensure that our services are safe, effective, and compliant with all regulatory requirements.

  • Care Coordinator: The Care Coordinator plays a crucial role in personalising our services. They are responsible for carefully matching carers to clients, scheduling, and ensuring seamless communication and implementation of care plans.

  • Carers: The heart of our service, our Carers, are trained and compassionate individuals who provide daily care to our service users. They are committed to making a positive difference in the lives of those they serve, offering support, companionship, and skilled care.

Together, our team works harmoniously to provide a comprehensive, compassionate, and high-quality care experience to all our service users, ensuring their comfort and wellbeing in their homes.

 

Medea Chitauro RN

Registered Manager

At Destiny Healthcare, my role as a Registered Manager is to lead with compassion and excellence, ensuring every service user receives the highest quality of personalised care. We’re not just a care provider; we’re a community where every individual’s wellbeing is our top priority.

Robert Manyangadze

Operations Manager

As Operations Manager at Destiny Healthcare, I focus on efficiency and quality. I ensure our services run smoothly, always aligning with the highest standards. We’re dedicated to delivering exceptional care and making a real difference in our service users’ lives.

Compliance Manager

Samantha Pinder

Supervisor

Rachel McGarvey

Administrator

Sarah Bath

HR Manager

FIND YOUR PLACE

FIND YOUR PURPOSE

At Destiny Healthcare, we believe in investing in our team and ensuring they are supported while working with us.

We always seek carers to join our team and enhance our service.

We also have great opportunities to join our team working behind the scenes, ensuring that care delivery is seamless and always to the highest standards.

GET IN TOUCH

We constantly review our operations to ensure they align with our objectives, ensuring we are always on track. Your feedback is crucial to us – we value input from our service users, their friends, and their families and are committed to promptly addressing any concerns or complaints. Safety is our top priority, and we are dedicated to protecting our clients from abuse or neglect, collaborating closely with safeguarding organisations to resolve any issues.

TESTIMONIALS

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